Archive For The “Health Care Industry” Category

Assessing the Accuracy and Productivity of Patient Access Personnel

By | June 26, 2011

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Traditional methods of assessing the quality and productivity of hospital registration staff don’t work well, but a new model can lead to substantial improvement opportunity.

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Close Encounters of the End-of-Life Ethical Kind

By | June 12, 2011

Take the time to get your end-of-life affairs in order so that when tragedy strikes, your passing can be dignified. Don’t bequeath an emotional, financial and legal mess to your loved ones.

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